ADMINISTRATIVE ASSISTANT
Salary: $65000-$75000 / year
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Job Summary
The Administrative Client Support Manager is an integral part of the administrative and planning team. The focus on this job is working to check meeting availability, generate contracts, as well as working with mid size groups. This position works on all aspects of the booking process from receiving inquiry calls, booking business, confirming details and working with the group while they are on site. This position reports to the General Manager and the Director of Food and Beverage. Work schedule will be 40-50 hours over a five-day period; days and times may vary based on need.
Key Responsibilities:
- General Letters of Intent for all Foundation Groups
- Book space for all groups – both internal and external
- Answer inquiries, generate estimates
- Optimize room rental charges.
- Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
- Work closely with banquet department on operations and event execution.
- Create banquet event orders, must be clear and concise in order to provide the operations team with the details to executive a flawless function
- Partner with The Forum Hotel when applicable
- Ability to work with outside vendors to ensure client satisfaction for all events/groups.
- Prepare and send requested collateral materials to designated clients or guests. Common collateral materials might include catering menus, brochures, meeting room layout & seating capacity diagrams, area maps
- Detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc. Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas, resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.
- Professional and positive communication to both guests and fellow employees.
Preferred Qualifications:
- Associate’s degree preferred
- Minimum 1-3 years of hotel experience, preferable in Sales & Catering.
- Thorough knowledge of the practices and procedures of catering, food and beverage, menu development and pricing.
- Ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
- Experience with MS Office products as well as industry software (booking tools)
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1430378
Flik Hospitality Group
JEANNE M LANE
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