Cafe Operations Manager
Position Title: Cafe Operations Manager
Pay Grade: G15
Reports To: General Manager
Salary: $80,000 - $90,000
Other Forms of Compensation:
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Job Summary
Are you a dynamic leader with a passion for hospitality, outstanding interpersonal abilities, and a drive for operational excellence? We’re looking for an Operations Manager who excels in a guest- and client-facing environment to lead our café and retail operations to new heights.
In this crucial position, you’ll represent our brand, ensuring every visitor interaction mirrors our dedication to excellence, service, and creativity. You’ll coordinate daily operations, encourage and develop a top-performing team, and maintain strong, professional relationships with clients. Your ability to communicate clearly, solve problems swiftly, and lead all aspects of with integrity will be key to your success. This position requires availability during nights and weekends.
What You’ll Do:
- Lead the customer experience by ensuring outstanding service and presentation across café and retail spaces
- Lead, train, and motivate a team to exceed operational goals and deliver outstanding customer happiness
- Manage food programs with a focus on quality, freshness, and compliance with health and safety standards
- Analyze financial performance and implement strategies for growth and efficiency
- Collaborate closely with clients to uphold brand standards and foster lasting partnerships
- Be available for flexible scheduling, including nights and weekends
What We’re Looking For:
- 5+ years of supervisory experience in food service or hospitality operations
- Outstanding communication skills—you’re a clear speaker, an attentive listener, and a confident presence with guests and clients
- Proficiency in Microsoft Word, Excel, and PowerPoint
- A genuine passion for great food and outstanding service
- Solid culinary knowledge and familiarity with kitchen protocols and safety standards
- A proactive attitude with a strong dedication to work
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Compass Corporate maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1430013
Compass Corporate
Michael Abbey
[[req_classification]]
