CREATIVE PROJECT SPECIALIST (HYBRID-CHARLOTTE, NC)
Pay Grade: 13
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Job Summary:
As a Creative Project Specialist, you will manage all aspects of high-value, complex sales and retention proposals while ensuring alignment with the client needs, brand standards and Compass Group’s positioning. Project Specialists must have excellent organizational skills, strong multi-tasking abilities, and be able to ensure all requirements for each project are being met. In collaboration with our graphic designers, you will work on a variety of creative deliverables such as proposals, presentations and other print and digital collateral items as needed. This is a highly visible role, supporting our sales team and bringing together subject matter experts from all levels within the company. This role combines strategic leadership with hands-on coordination and will contribute to the overall strategy of a sales pursuit.
Responsibilities:
- Lead and manage the full proposal lifecycle for complex, high-value bids—from RFP analysis to final submission.
- Analyze RFPs to align responses with client objectives, business strategy, and compliance requirements.
- Develop and refine proposal content and messaging, including writing key sections and tailoring responses.
- Assign RFP questions to Subject Matter Experts (SMEs) and manage the clarification process with clients.
- Schedule and facilitate creative kick-off calls to align stakeholders on scope, tone, and deliverables.
- Use tools like Smartsheet and Teams to track assignments, deadlines, and workflow.
- Review and proofread proposals for accuracy, consistency, and brand alignment.
- Act as the primary liaison between Sales and Creative teams, ensuring clear and timely communication.
- Oversee submission logistics and ensure all client requirements are met.
- Provide thought leadership and messaging strategy to elevate proposal quality and competitiveness.
- Review and approve final proposal documents to ensure strategic alignment and compliance.
- Represent the proposal team in meetings and sales presentations, influencing strategy and decision-making.
- Build and maintain strong relationships with key stakeholders, including operations, SMEs, and leadership.
- Mentor and train Proposal Coordinators, sharing best practices and process guidance.
- Understand deal financials, including pro formas, margins, and cost structures.
- Attend critical sales presentations on-site as needed.
Qualifications:
- 5+ years of experience in proposal management, business development, or a related field.
- Project Management Certification required (PMP, PMI, CAPM, etc)
- Proven success managing complex, multi-stakeholder proposals.
- Strong writing, editing, and messaging skills.
- Proficiency in Microsoft Office; experience with Smartsheet, SharePoint, and Adobe tools preferred.
- Project management training or certification is a plus.
- Relevant professional experience may be considered in lieu of a formal degree.
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Compass Corporate maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1435218
Compass Corporate
KYLIE BANKS
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