Culinary Training Manager

Job Summary

The Culinary Training Manager is responsible for the implementation of the overall training and activation strategy. This leader motivates, trains, develops, and directs team members via training curriculum to deliver delicious, nutritious food and exceptional service. This position oversees the delivery of training programs.  

The Culinary Training Manager will focus on operational training for the client food program to support operational excellence. This position will leverage their strong culinary and operational skills to partner with key stakeholders and provide activation, mobilization, menu rollout, and operational training support to enhance the overall user (partner) food experience.

Job Description

Key Responsibilities:

• Lead operational training curriculum execution
• Facilitate training programs in cafes, food trucks, and other food spots
• Perform live and virtual training demonstrations, masterclasses, and train the trainer instructional programs 

• Perform initial response trainings as prompted by the client, leadership, and/or continuous improvement inputs

• Collaborate and maintain close working relationships with the CDK team, mobilizations team, and Operational teams
• Gather feedback from operations to improve and evolve the training curriculum and programs
• Display a passion for quality food preparation and taste
• Works with direct manager to ensure all Bon Appetit, client, and Compass employee guidelines are implemented and adhered to
• Promotes a culture of Food and Workplace Safety
• Treats everyone with professionalism, care, and respect
• Communicates with the team honestly, accurately, and in a timely manner

Preferred Qualifications:

• Degree from a culinary arts training program preferred, or equivalent experience.
• Minimum 3-5 years’ management experience in a professional kitchen, bakery, or quality food service establishment with like volume and standards
• 2-3 years’ experience in training preferred
• Strong passion for great food, people development, education, and hospitality
• Excellent communication skills, both written and verbal
• Ability to maintain a positive attitude under pressure and motivate team
• Working knowledge of Google Suite 
• Manages time effectively and prioritizes tasks to meet deadlines
• Ability to follow all Health & Safety standards
• Demonstrates good judgment and sound decision-making skills
• Ability to maintain a positive attitude under pressure and motivate a team
• Ability to maintain confidentiality
• Ability to work independently, as well as in a team
• Ability to work in a fast paced, changing environment

Physical and Language Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

• Stand, talk or hear, and taste or smell.
• Walk, use hands or fingers, handle or feel; stoop, kneel, crouch, or crawl.
• Specific vision abilities required 
• Ability to read, understand and speak English to perform essential functions of the job