E-Commerce Manager
Salary: $80,000- $90,000
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
Rank + Rally is the retail division of Levy, a leading sports and entertainment hospitality organization. Rank + Rally creates customized retail experiences for sports and entertainment partners through in-venue retail, e-commerce, pop-up shops, special events and digital commerce.
Rank + Rally is seeking an entrepreneurial and commercially minded General Manager, E-Commerce to lead the U.S. Soccer Official e-commerce business. This role will oversee the online shopping experience supporting the U.S. Men’s and Women’s National Teams, major competitions, events and other U.S. Soccer properties.
The E-Commerce Manager will lead e-commerce strategy and execution, digital marketing, order fulfillment, customer service, and online business performance. Working closely with the Director of Retail, Warehouse Manager, and U.S. Soccer marketing team, this role will help deliver a connected retail strategy and an exceptional digital experience for U.S. Soccer fans. Travel required, including occasional overnight travel
Qualifications
• 7+ years of e-commerce, digital retail or related commercial experience.
• Experience managing and growing a high-volume e-commerce business.
• Strong understanding of assortment planning, merchandising and product launches.
• Experience with Omni-channel marketing planning and execution
• Experience with e-commerce platforms, site operations, digital merchandising and conversion optimization.
• Experience planning and evaluating digital and performance marketing campaigns.
• Strong analytical skills, including sales reporting, forecasting and performance measurement.
• Demonstrated ability to manage cross-functional projects and multiple priorities.
• Excellent communication, relationship-management and presentation skills.
• Experience in sports, entertainment, lifestyle or another consumer-facing brand preferred.
• Bachelor’s degree in business, marketing, e-commerce or a related field preferred.
• Passion for sports, consumer products, digital commerce and exceptional fan experiences.
Key Responsibilities
• Lead the strategy, day-to-day operations and growth of the U.S. Soccer Official e-commerce site.
• Develop annual business plans and long-term strategies to grow online revenue and profitability.
• Lead assortment planning, product presentation and launch planning for the online business.
• Oversee site merchandising, content, navigation, promotions and the overall digital shopping experience.
• Partner with U.S. Soccer marketing on performance marketing, campaign planning and fan engagement.
• Coordinate social media and social commerce opportunities that support product launches and online sales.
• Establish and monitor sales, margin, traffic, conversion, average order value and other key performance indicators.
• Use customer, product and campaign insights to identify opportunities to improve performance and retention.
• Coordinate product availability, inventory, fulfillment and customer service with retail and operational partners.
• Partner closely with the Director of Retail to execute the broader U.S. Soccer retail partnership vision across channels.
• Coordinate cross-functional partners across merchandising, marketing, operations, distribution, finance, technology and customer service.
• Communicate business performance, opportunities and challenges to Rank + Rally and U.S. Soccer leadership.
Curious about Life at Levy? Check it out: Levy Culture
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Levy maintains a drug-free workplace.
Req ID: 1587289
Levy Sector
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Armahn Robinson
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