General Manager
Salary: $105,000 - $115,000
Other Forms of Compensation: Bonus Plan
Pay Grade: 15
Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.
"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck
Success on our team starts with our culture:
- We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
- A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
- Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
- We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
- We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
- We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
- Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.
“I can have the best food, but if we don’t have good people, it won’t get you very far.”
Job Summary
Working as a General Manager, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations. You will be expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. You will be responsible for promoting the professional growth and development of the entire team. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations.
Key Responsibilities:
- Participates in employee meetings, reviews and training programs
- Manages in compliance with Company established policies and procedures
- Manages in compliance with local, state, and federal laws and regulations
- Maintains food cost while ensuring quality standards
- Establishes and maintains good rapport with staff, client and guest and other departments
- Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling
- Analyzes and creates trends for financial data
- Manages purchasing and inventory controls
- Plans menus in consultation with chefs
- Is knowledgeable on HACCP controls along with proper storage and use of food
Preferred Qualifications:
- Bachelor’s degree is preferred, or equivalent professional experience
- Eight to ten years upscale food service experience, including six years’ experience at the management level
- Experience in personnel management including hiring, supervision, evaluation and succession planning
- Proven track record to achieve company goals in compliance with company/client policies and procedures
- Excellent leadership and organizational skills, and must possess attention to detail
- Supervisory, scheduling, training and coaching skills
- Effective problem solving and conflict management skills
- Ability to multi-task as well as stay on task and concentrate with constant interruptions
- Experience in food purchasing, food costs and inventory control
- Ability to create budgets, flash reports, financial targets and forecasts
- Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
- Must be knowledgeable on HACCP controls along with proper storage and use of food
- Monitor compliance with health and fire regulations regarding food preparation and serving
- Exceptional business etiquette and client relations
- Manages time effectively and prioritizes tasks to meet deadlines
- Strong catering experience required
- Conformity to the highest standards of personal integrity and ethical behavior
- Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
- ServSafe or Department of Health certification a plus
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Associates at Wolfgang Puck Catering are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Wolfgang Puck Catering maintains a drugfree workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1471680
Wolfgang Puck Catering
Michael Abbey
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