Micro Kitchen Assistant Manager

Job Summary

The Micro Kitchen Assistant Manager is responsible for the overall success of the assigned Micro Kitchen neighborhood. This means adhering to the client’s culture and guidelines, the Health Department’s regulations, and Bon Appetit standards and expectations of food quality, freshness, and presentation.

This position oversees the daily administrative and operational tasks including sanitation, workplace safety, and food safety. This position also directs employees to accomplish objectives of the operation to the satisfaction of the customers and maintains a working relationship with the client.

Job Description

Key Responsibilities:

Overall Supervision:

• Meets all timelines for service and all other timelines given by management.
• Teaches and adheres to Bon Appetit and client philosophy, culture and commitment to quality food and exemplary service.
• Takes ownership of the Micro Kitchen neighborhood.
• Follows all Bon Appetit requirements as outlined in the Management Handbook.
• Ensures that all Micro Kitchens meets the standards as set by leadership, as well as oversees the daily appearance and upkeep of the Micro Kitchens.
• Adheres to Bon Appetit standards of fresh and creative décor, as specified by leadership.
• Prints the daily signage for Micro Kitchen fruit, as well as any other pertinent communication; ensures communication is clearly visible, nicely displayed, and accurate in content.

Supervision and Development of Staff:

• Supervises the daily conduct of the staff; coaches according to standards set in the Hourly Handbook.
• Supervises the adherence to proper uniform standards following the employee handbook and established account guidelines.
• Customer Service: Represents the company in a courteous, efficient, and friendly manner in all customer, client, and employee interactions.
• Budget Management: Adjust weekly forecasted orders to ensure all pertinent products are ordered efficiently.
• Meets weekly spend targets; requests appropriate permission when overages are needed for large special events, client requests, etc.

Preferred Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill,  nd/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1-2 years supervisory experience in a like volume and quality customer service establishment
• Has a minimum of 3 years’ applicable experience in a like volume and quality customer service establishment
• Possesses general hospitality knowledge and interest in sustainability and sustainable food practices
• Proficient with Google Suite and Microsoft Office Suite, including word processing and spreadsheet applications.
• Possesses the ability to meet sector-specific uniform standards.
• ServSafe certification a plus.