PATIENT SERVICES MANAGER
Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.
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Job Summary
Patient Services Manager | Gainesville, FL
Morrison Healthcare
Bring your hospitality experience to work that makes a difference.
Great service can turn someone’s day around—especially during a hospital stay. We’re looking for a Patient Services Manager with strong customer service skills and a passion for leading teams to deliver a welcoming, personalized dining experience.
If your background is in restaurants, hotels, resorts, or hospitality management, this is an opportunity to bring your service mindset to healthcare while growing your career with Morrison Healthcare. Acute care experience is preferred; hospitality leadership experience is welcome.
What You’ll Do:
Lead daily patient dining services, ensuring meals are delivered accurately, efficiently, and with care
Hire, train, coach, and develop a team that takes pride in outstanding service
Connect with patients, listen to feedback, and resolve concerns with empathy and follow-through
Partner with nursing, clinical, and culinary teams to meet patient needs, food preferences, and prescribed dietary requirements
Drive patient satisfaction through consistent service, attention to detail, and team accountability
Maintain food safety, regulatory compliance, patient privacy, and quality standards
Participate in patient satisfaction initiatives and continuous improvement programs
What You Bring:
A strong hospitality and customer service background, with the ability to lead by example
Experience coaching teams, handling service concerns, and managing a busy operation
An associate degree with one year of experience in foodservice or a related field, or a bachelor’s degree in Food Service Technology/Management or a related field
At least one year of foodservice management experience preferred; acute care experience is a plus
Strong communication, organization, and problem-solving skills
Comfort using Microsoft Office and learning electronic medical record and diet office systems
Certified Dietary Manager, Registered Dietetic Technician, or Registered Dietitian credentials preferred; ServSafe® certification desirable
Build your career while helping your team make every patient interaction count.
Associates at Morrison Healthcare are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1587665
Morrison Healthcare
MICHAEL GREMBA
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