PEOPLE AND PERFORMANCE PARTNER - K12 FOOD SERVICE MANAGEMENT - JACKSONVILLE, FL
Position Title: SR. HUMAN RESOURCES MANAGER - K12 FOOD SERVICE - JACKSONVILLE, FL
Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com.
Job Summary
We're looking for a People & Performance Partner at Chartwells K12 who will focus on Duval operations with a strategic and people-centered approach. This role partners closely with district leadership to align HR strategy with business goals, drive employee engagement, and lead core people processes. This role will provide high-touch support in areas such as talent management, employee relations, organizational development, and labor relations, ensuring both compliance and culture are at the forefront.
This is a fully onsite, hands-on role suited for a business-savvy HR professional with strong labor relations experience, excellent communication skills, and a passion for building people-focused, high-impact workplace environments—remote or hybrid work is not available.
Key Responsibilities
- Collaborate with operational leaders to create and implement strategic HR initiatives aligned with business priorities.
- Serve as a trusted advisor on all HR matters, including talent acquisition, employee development, performance management, and team efficiency.
- Lead and support labor relations efforts, including contract interpretation, grievance resolution, and encouraging productive union partnerships.
- Streamline HR processes to support high-volume hourly recruiting and onboarding.
- Analyze trends and metrics to inform proactive talent strategies and business decisions.
- Collaborate with corporate support teams to deliver consistent HR programs and services.
- Guide managers at all levels in developing leadership and boosting performance.
- Lead compliance with federal, state, and local employment laws.
Preferred Skills & Experience
- 5+ years of HR experience with a focus on labor relations and union environments.
- Strong interpersonal and communication skills, with a collaborative, consultative approach.
- Experience developing positive relationships with both onsite leadership and client partners.
- Proven ability to interpret data and translate insights into practical, people-focused strategies.
- Proven track record of inspiring change management and cross-functional initiatives.
- Comfortable navigating ambiguity, prioritizing competing demands, and working autonomously.
- Solid grasp of employment law and standard methodologies in HR.
- Bachelor’s degree or equivalent experience in Human Resources, Business, or related field required.
- PHR/SPHR or Master’s or equivalent experience in HR preferred.
- Experience in high-volume, hourly talent environments is a plus.
- Prior operations experience preferred.
- Must be able to work a flexible schedule based on business needs.
- Minimal travel required.
Apply to Chartwells Schools today!
Chartwells Schools is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Chartwells K-12 maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Chartwells K-12 are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
