This individual will manage a major account while providing regional oversight across local sites, leading key initiatives in the existing business and driving continued growth through new business development.



Key Responsibilities:

 

  • Demonstrates strong business presence and client influencing skills
  • Monitors client satisfaction and customer relations to ensure operation solutions meet the client needs
  • Manages a budget with significant financial responsibility
  • Demonstrates operational excellence through application of acquired knowledge, team management, and presentation and communication skills
  • Performs people management and ensures succession plans are in place
  • Performs other duties as assigned

 

Qualifications:

 

  • Bachelor’s Degree
  • 7+ years of experience
  • Able to speak clearly and listen attentively to staff, peers, supervisors, guests and client
  • Computer skills with a working knowledge of Microsoft Word, Excel and Power Point
  • Strong track record of client or customer satisfaction
  • Strong analytical skills
  • Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment