Retail Supervisor | Cirque du Soleil

Job Summary

As the Rank+Rally Assistant Store Manager, you will be responsible in executing "The Difference" regarding the Team Store operation, Human Resources, and financials. You will implement procedural standards and expectations for the retail operation as well as customer experience. The Retail Assistant Store Manager will report directly to the Director of Retail to meet and exceed sales goals.

Essential Duties and Responsibilities:

• Works with the Store Manager in the recruiting, training and development of retail team that exemplify best-in-class customer experience.
• Knowledge and execution of Rank and Rally Core Signatures.
• Responsible for planning and building displays that maximize impact on a day-to-day basis, in addition to creating impactful signage and arrange store lighting to execute product displays to highlight elevated merchandise selection.
• Plan and execute store specific events to augment the promotional calendar to drive business.
• Maintain the integrity of the inventory and accountability for correct cycle counts and end of year counts.
• Thoroughly and accurately uses applicable R+R/Levy systems (POS system, WFM scheduling, and more).
• Ensures that all security, safety, and sanitation standards are achieved. 
• Adequately schedules team members to meet operational needs and desired targets within the labor budget.
• Holds team accountable to daily responsibilities to deliver great guest service. 
• Promotes a cooperative work climate, maximizing productivity and morale. 
• Displays a positive attitude while coaching team members on retail standards.
• Performs other duties as assigned.

Qualifications and Skills:

• Excellent leadership, organizational, presentation, communication, and customer service skills with a high attention to detail and demonstrated creativity/resourcefulness in problem-solving.
• Stamina to work 32-40 hours per week.
• Experience in professional development and management of retail sales teams and the ability to shape customer experience through expert understanding of product in relation to excellence in execution: service, visual merchandising, building a sales & service focused culture.
• Must have at least 2 years of management experience.
• Must be able to lift 30lbs.
• Must be able to work extended shifts of 10 hours or more as business dictates.
• Must be flexible with schedule and able to work different shifts (nights, weekends, and applicable holidays).
• Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift.