The Senior Director of Food & Nutrition Services is responsible for leading all aspects of foodservice operations within a healthcare environment, overseeing a union department with a 244 average daily census, an $8.5 million managed volume, and $1.2 million in annual retail sales. This role ensures high-quality patient dining experiences, regulatory compliance, and operational efficiency. You will manage a team of professionals, cultivate strong client relationships, drive financial performance, and foster talent development.

Key Responsibilities:

  • Lead daily foodservice operations to deliver exceptional patient and retail dining experiences.
  • Manage an $8.5M operating budget and $1.2M in retail sales, ensuring financial targets are met or exceeded.
  • Oversee a unionized department, promoting a collaborative and productive work environment.
  • Ensure all food offerings meet or exceed quality standards, with a strong focus on nutrition, presentation, and patient satisfaction.
  • Implement and support a room service patient delivery system, ensuring timely, accurate, and personalized meal service.
  • Maintain rigorous safety, sanitation, and equipment maintenance programs in compliance with healthcare regulations.
  • Build and sustain strong relationships with patients, clinical staff, and facility leadership to support integrated care.
  • Champion professional development, training, and engagement across the foodservice team.
  • Collaborate with other departments to align foodservice operations with the facility’s overall care plan and strategic goals.

Preferred Qualifications:

  • Bachelor’s degree or equivalent experience in foodservice management or healthcare hospitality.
  • Minimum of 5 years of proven leadership experience in foodservice, preferably in a healthcare setting.
  • 2–4 years of direct operational management experience, including inventory and purchasing controls.
  • Strong understanding of healthcare foodservice trends, including patient satisfaction, sanitation, cost control, and regulatory compliance.
  • Experience with P&L accountability and contract-managed services is highly desirable.
  • ServSafe® certification preferred.
  • Must be proactive, forward-thinking, and represent the organization with professionalism and integrity.