Staffing Coordinator, Oriole Park at Camden Yards - Baltimore, MD

Job Summary

We are seeking a highly organized, detail-oriented Concessions Staffing Coordinator to join our team onsite at Oriole Park at Camden Yards. In this pivotal role, you will act as a primary liaison between supervisors, management, senior leadership, Human Resources, and our valued non-profit partners to ensure the seamless execution of all ballpark events.

The ideal candidate thrives in a fast-paced, high-volume environment and possesses exceptional communication skills to effectively manage diverse stakeholders. You will be responsible for balancing key administrative tasks with real-time staffing coordination to support successful game days and special events.

Essential Duties and Responsibilities: 

• Workforce Planning & Scheduling

  • Create and manage event-based schedules for concessions team members to meet operational demands during games and events
  • Collaborate with management to forecast staffing needs based on attendance, promotions, and special events
  • Manage call-offs and last-minute changes by reallocating staff or arranging replacements in real time
  • Partner with Human Resources to efficiently onboard and schedule new hires

  Communication & Coordination

  • Serve as the primary point of contact for team members regarding scheduling inquiries and conflict resolution
  • Promptly communicate shift updates, policies, and event expectations to the workforce
  • Coordinate with supervisors to track attendance and address tardiness or no-shows

  Compliance & Administration

  • Maintain accurate records of hours worked, staff availability, and required certifications (e.g., Food Handler permits, Alcohol Service certifications as required in Maryland)
  • Ensure all scheduling practices comply with labor laws and company policies
  • Support payroll processes by verifying timesheets and maintaining scheduling systems

  Event Support

  • Assist with onsite check-ins, credential distribution, and deployment of concessions staff
  • Provide real-time operational support to ensure all staffing needs are met during games and stadium events

Qualifications and Physical Requirements: 

Experience in fast-paced coordination roles; strong communication, organization, and Microsoft Office skills; adaptable. Able to stand, lift 50 lbs, work varied environments, and respond effectively in emergencies.