Suites Coordinator- Mercedes Benz Stadium

Job Summary

Position Summary

The Suites Coordinator supports premium suite operations through administrative assistance, event coordination, client communication, and cross-departmental collaboration to ensure seamless events and exceptional guest experiences.

Essential Duties and Responsibilities

• Provide administrative and operational support to the Suites team.
• Maintain accurate client records, event documentation, and internal reports.
• Manage client correspondence, inquiries, and departmental communications.
• Prepare menus, pricing materials, and event-related documents.
• Support event planning and preparation for Falcons games, concerts, and stadium events.
• Coordinate suite food and beverage orders with Catering and Culinary teams.
• Monitor order deadlines, client requests, and last-minute changes.
• Develop event schedules, operational checklists, and suite assignments.
• Assist with event-day operations and resolving operational challenges.
• Maintain professional client relationships and respond to inquiries and special requests.
• Document client preferences and special accommodations.
• Collaborate with internal departments to resolve guest concerns and enhance the client experience.
• Coordinate communication between Suites, Catering, Culinary, Sales, and Premium Operations.
• Communicate event updates and operational details accurately and efficiently.
• Participate in departmental meetings and support special projects.

Key Qualifications and Skills

• Strong organizational, multitasking, and time-management skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Ability to work effectively in a fast-paced environment.
• Previous hospitality, catering, event coordination, or administrative experience preferred.
• Availability to work evenings, weekends, holidays, and event days.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to navigate multiple stadium levels and operational areas.
• Ability to occasionally lift and carry up to 25 pounds.